Faqs

Frequently Asked Questions

Any questions? We would be happy to help you.

  • Chauffeur-Driven: Toll charges are typically tracked and added to your final bill or paid via a pre-fixed "all-inclusive" package.

  • Self-Drive: The total toll amount deducted from the vehicle's FasTag during your rental period will be adjusted against your security deposit or billed at the end of the trip.

All Hashh Automotive vehicles are equipped with NHAI-mandated FasTags. Toll amounts are automatically deducted as you pass through plazas. You do not need to stop for cash payments.

  • Cancellations made 7 Days or more before the scheduled pickup are eligible for a partial refund or credit.

  • Cancellations within 24-48 hours may incur a one-day rental charge.

  • "No-shows" or cancellations within 4 hours of the reporting time are non-refundable.

For luxury segments (e.g., Audi, BMW, Mercedes), there is usually a limit of 80 km per day. Excess kilometers are billed at a pre-defined rate per km.

Our standard rates include the vehicle rental and basic insurance. Fuel, tolls, parking fees, and interstate permits are typically charged based on actual usage unless a "fuel-inclusive" package is chosen.

Yes, we have a curated fleet of luxury sedans and SUVs (such as BMW, Audi, and Mini Cooper) specifically maintained for premium events, weddings, and production requirements.

Yes, we offer self-drive options for select premium models. Please note that a refundable security deposit is mandatory for all self-drive rentals.

Absolutely. We specialize in personalized chauffeur services for airport transfers, corporate events, and weddings across Kerala. Our drivers are professionally trained, punctual, and well-versed in local routes.

Yes, to rent from our premium or luxury segment, the driver must be at least 21 years of age (this may vary to 23+ for certain high-performance supercars).

For Indian citizens, a valid Aadhaar Card and an original Driving License (held for at least 1-2 years) are required. For NRIs and international travelers, we require a Passport, Visa copy, and an International Driving Permit (IDP).

Frequently Asked Questions

Any questions? We would be happy to help you.

  • Chauffeur-Driven: Toll charges are typically tracked and added to your final bill or paid via a pre-fixed "all-inclusive" package.

  • Self-Drive: The total toll amount deducted from the vehicle's FasTag during your rental period will be adjusted against your security deposit or billed at the end of the trip.

All Hashh Automotive vehicles are equipped with NHAI-mandated FasTags. Toll amounts are automatically deducted as you pass through plazas. You do not need to stop for cash payments.

  • Cancellations made 7 Days or more before the scheduled pickup are eligible for a partial refund or credit.

  • Cancellations within 24-48 hours may incur a one-day rental charge.

  • "No-shows" or cancellations within 4 hours of the reporting time are non-refundable.

For luxury segments (e.g., Audi, BMW, Mercedes), there is usually a limit of 80 km per day. Excess kilometers are billed at a pre-defined rate per km.

Our standard rates include the vehicle rental and basic insurance. Fuel, tolls, parking fees, and interstate permits are typically charged based on actual usage unless a "fuel-inclusive" package is chosen.

Yes, we have a curated fleet of luxury sedans and SUVs (such as BMW, Audi, and Mini Cooper) specifically maintained for premium events, weddings, and production requirements.

Yes, we offer self-drive options for select premium models. Please note that a refundable security deposit is mandatory for all self-drive rentals.

Absolutely. We specialize in personalized chauffeur services for airport transfers, corporate events, and weddings across Kerala. Our drivers are professionally trained, punctual, and well-versed in local routes.

Yes, to rent from our premium or luxury segment, the driver must be at least 21 years of age (this may vary to 23+ for certain high-performance supercars).

For Indian citizens, a valid Aadhaar Card and an original Driving License (held for at least 1-2 years) are required. For NRIs and international travelers, we require a Passport, Visa copy, and an International Driving Permit (IDP).

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